Rooms Controller (Position Start Date No Earlier Than December 23, 2024)
Company: Disability Solutions
Location: Orlando
Posted on: October 15, 2024
Job Description:
At Loews Hotels at Universal Orlando, our team members get to
make a difference and have fun every day. Our world-class team
brings to life the incredible, award-winning hotels located at
Universal Orlando Resort.Named one of Central Florida's Top
Workplaces and one of America's Best-in-State Employers by Forbes,
we are committed to our "power of we" culture.Are you looking for a
place where you can bring your authentic self to work every day and
be able to connect, engage and delight?
- We offer excellent benefits and perks including one free meal
per shift and free theme park access.
- We have a dynamic culture that makes every day interesting,
challenging, fulfilling and fun.
- We embrace diversity at our core and offer the opportunity for
all team members to reach their potential.
- We invest in training and development opportunities for all
team members.
- We promote social responsibility by being a good neighbor in
the community.
- We care for you, just as we care for others.Position Start Date
No Earlier Than December 23, 2024Preferred Qualifications:
- English language communications required.
- Excellent customer service skills.
- Advanced computer skills; Opera experience preferred.
- Previous experience as a Front Desk Agent is preferred.
- Requires full availability including days, nights, weekends,
and holidays.Responsibilities:
- Prints occupancy, arrivals departures, and back-up reports on a
timely basis.
- Reviews Specials Report for all arriving guests on a daily
basis to ensure appropriate pre-blocking of rooms and to coordinate
special services to be provided.
- Coordinates with Housekeeping and Room Service to satisfy all
requests.
- Monitors check-outs, pre-registered guests, and room
moves.
- Checks for duplicate reservations and status of out-of-order
rooms and showrooms.
- Reviews group resumes to verify group billing procedures.
- Answers department phone lines.
- Assist Front Desk Agents with check-in, check-outs, and
resolving guest requests or complaints when required.
- Other duties as assigned.
Keywords: Disability Solutions, Egypt Lake-Leto , Rooms Controller (Position Start Date No Earlier Than December 23, 2024), Accounting, Auditing , Orlando, Florida
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